Layaway & Return Policy

60 DAY LAYAWAY POLICY:

  • 50% Down
  • No Refunds After 10 Days
  • In Store Credit Only
  • 20% Restocking Fee On All Returns

IN STOCK AND ORDER POLICY:

  • 50% Down
  • No Cash/Credit Rufunds
  • In Store Credit Only
  • 20% Restocking Fee On All Cancelled Sales
  • No Refund After MerchandiseHas Been Picked Up or Delivered

*All Delivery Fees & Protection Plan Warranties Are Non-Refundable

Mattress Returns

*PLEASE TAKE 2 OR MORE PICTURES OF THE MATTRESS AS SHOWN BELOW. WE ALSO NEED A PICTURE OF THE BOXSPRING OR FOUNDATION IN THE SAME MANNER AS THE MATTRESS. (SEE BOTH PAGES) SEND PHOTOS TO****SERVICE@BAREBONESFURN.COM****

*We must have a picture of this tag. If tags are cut from mattress we can’t honor your warranty. You will have to contact the manufacturer directly

********Please Note:


~The manufacturer’s warranty does not cover any transportation and/or service costs associated with the warranty process. The warranty only covers replacement of the defective piece(s)

~Your warranty claim must be free and clear of stains, rips, or tears.

~There will be a swap-out fee of $79 plus a delivery fee depending on the delivery location.~If you so choose not to have the mattress delivered, we can arrange a drop off. Your mattress must be wrapped in a plastic bag and taped shut as to keep it clean. There will still be a $79 swap out fee.


*****All Photos must be sent to:
service@Barebonesfurn.com


Also, please make sure to include your Name, Current address, and phone number . This must be done before a credit can be issued.

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